The Power of Giving Recognition

The Power of Giving Recognition

People who give compliments and recognition are people I remember.

For several years, I have sent out a newsletter.  Two people have regularly given me thanks for my work in creating and publishing that newsletter.  One of these people is a senior executive at The Walt Disney Company.  The other person was the Vice President of Sales at Nestle at age thirty-two and today places more C-level executives than any other corporate recruiter in the country.

In the past week, I got a marketing email from one of my favorite clients.  The president of that company has been a loyal client and friend for twenty-five years.  His company did a terrific job on the email.  I sent him a note, complimenting him on his marketing campaign.

The best boss I ever had moved through levels of greater responsibility rapidly.  He was a four-star Admiral.  I once showed him some work I had just completed.  He said that the work was outstanding.  Then he said, “Of course, I would expect no less from you.”

When a waiter has finished serving my table at a restaurant, I say, “You did a good job.”  Servers expect a tip.  But a tip does not say that I appreciate your work as much as saying, “You did a good job.”

I have read that the words people most like to hear are the words in their name.  When I greet people, I say their name.  Names are great for communication, so that people know that you are speaking with them.  More important is that, when I say a person’s name, I am giving them recognition.

I compliment a person on their appearance to give them self-confidence and to let that person know that their presence adds value to my day.  A receptionist in my office taught me a nice way to compliment people on their appearance.  What she said was most comfortable for her was for someone to compliment something she was wearing.  I try to remember that suggestion whether I am complimenting a man or a woman.

The real winners in giving recognition are the people giving the recognition.  These people attract people to them.  I remember people when they take time to give me recognition or a compliment.  I find that especially is the case when I have done a large job and few people have said anything about the work I have done.  I also find that I remember people who have repeatedly thanked me for my work or told me I did a good job.

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