How To Write Effective Business Letters

How To Write Effective Business Letters: A business letter does four things.

  1. Communicates information
  2. Creates advertising awareness
  3. Creates an image of you or your company
  4. Creates actions and decisions

Put your company name and return address at the top of the letter. If you are using letterhead, the return address is already in your business letterhead.

Here is the format. Note that some companies put the date in the right corner of the letter. Other companies put the date below the name of the sender.

Your Company Logo and Contact Information

Your information

Company name (for letters without letterhead)
Street address
City, state, zip
Phone number
Email address

Date

Contact’s information

Name, titles
Company name
Street address
City, state, zip
Phone number
Email address

Dear Mr., Mrs., Ms., Miss

Subject: (optional)

Start the body of the letter with a statement of the purpose of the letter.  For example, “I am writing this letter to order samples of your company’s products.”

State a call to action at the end of the body of the letter. For example, “Please send the samples today.”

Very truly yours,
Handwritten signature
Typed signature
Your title

Enclosures:  four pictures of samples

How to Handle The Interview Question What Is Your Greatest Weakness?

What Is Your Greatest Weakness?

I made the mistake of answering this question honestly during an interview for a promotion.  I did get the promotion.  However, my new supervisor had an annoying habit of reminding me of my answer to that question during our work together.

Being able to answer this question is part of standard interview preparation.  What should I have answered when he asked me about my greatest weakness?  Here are some options that would have helped me.

1. Know the requirements of the job well enough that you do not say anything that would disqualify your for the job.

2. Respect the need of the interviewer to ask questions that show whether you are qualified for the job.

3.  Avoid repeating the question in your answer.  For example, the interview says, “What is your greatest weakness?”  Do not start your answer with, “My greatest weakness is…”  You want to focus on positive things.

4. Prepare your answer based on something that is true about you.  False statements are costly eventually.

5.  Show how you have made adjustments so that your weakness has made your more effective.

Here are some examples that are actually true of me.

  • I dread being late so much that I would rather lose a little time by being early than experience anxiety over being late.  I find that I can easily use the time.  I simply take some things to work on while I wait nearby to enter for my appointment.
  • I read guidelines and prefer to use them to avoid conflict.  Other people focus on doing what makes sense at the time.  I have learned that sometimes it is better to go with the flow of the team than to question everything everyone says or does.  Guidelines are note rules or laws.  Creative people often offer solutions outside the guidelines.  When people want to know what the guidelines say, they do turn to me for advice.

Good luck with your interviews. You will do a great job.

6 Things to Know Before Accepting a Job Offer

6 Things to Know Before Accepting a Job Offer

When a company makes you a job offer, you have done a lot of hard work and now you are in control of the process.   You have the power to accept or decline the offer. You are also in a very important part of the process. This is the time for you to make certain that the job is as nearly right for you as you can find.
Here are some job offer questions as to help you evaluate the offer.

1. Have you met your supervisor?  When I went to work at Procter & Gamble, I did not meet my supervisor until the day I started to work.  I was in a division that Procter & Gamble had created to expand the field sales organization in the West.  Procter & Gamble conducted the interviews in an office of a recruiting firm in San Francisco.  The people who interviewed me were charismatic, outgoing, and personable sales people.   I had expected someone who was a fire-in-the-belly mentor who would raise my performance to new levels and teach me how to move ahead in one of the finest companies in the world.

However, on the first day at work, I met my supervisor, and he was anything but what I had expected.  He had been in the same first-line management job for fifteen years.  He was unenthusiastic about what he did.  He emphasized getting the job done as quickly as possible and heading home.  He was a good person, an excellent father and husband.  He was just different from what I had expected based on the people I had met during my interviews.

2. Is there anything in the job description you do not understand?  I have learned from working on recruiting assignments that job descriptions can create confusion.  Here are some things you might want to clarify before you take a job.

  • If the job involves travel, where will need to go and how often?
  • What are the reporting relationships in the new company?  If the job title includes a word such as “manager,” what does that mean?  Will you manage a budget or perhaps manager an overwhelming number of direct reporting relationships?
  • What is the job?  If you think that you are joining an innovation team and you find that you are joining a planning team, you will need to do a lot more analysis that creative thinking.
  • What is the promotion opportunity or expectation?  If you want promotions and there is little opportunity, you are facing frustration.  If the company expects you to take promotions and you want to settle into a career position, you could find that you face pressure to leave for people who can keep the promotion pipeline fluid.

I saw one instance at Polaroid where the company hired a person who quit when he found out he had to fly to a sales meeting in the Bahamas.  The man was afraid to get on an airplane.

3. Is the workplace right for you?

  • How long is the commute?
  • What type area surrounds the office?
  • Does the job allow you to work at home or require that you commute daily?
  • Do you have affordable transportation?

4. Do you have any special conditions that you want to set up?  Perhaps you sunk a few thousand dollars into a family vacation that will start six months into your new job.  If you cannot get your money back or if this vacation has special importance to your family, the time to raise the subject is before you accept the offer.  I married my wonderful wife four months after I started to work for Procter & Gamble.  The management team at Procter & Gamble fully supported my taking time for my wedding honeymoon.  I discussed the matter with them before I accepted the job.

5. Do you understand the benefits? There are a few things for you to consider about benefits before you accept a job offer.

  • When do the benefits start?  This information is critical to transitioning your healthcare coverage from your current coverage to the coverage at your new job.
  • What are the out-of-pocket costs for the benefits?  There are differences from one company to the next.  I placed people with a company that had terrific coverage for people who lived in California, the home state of the company.  However, the costs to people who lived outside of California were several thousand dollars a year.
  • What benefits are you giving up in the transition?  If you have prescription, major medical, primary care coverage, dental, and optical coverage at your current company, and the new company does not cover some of these things, based on your health, you might find a big gap between what you are getting and what the new company will give you.
  • What are the deductibles in the plans at your new company?  Insurance companies offer lower rates for higher deductibles.  You not need in any surprises in these potential gaps.

6. How often will the new company pay you?  If the new company pays you twice a month, you get 24 checks a year.  If the new company pays you every two weeks, you get 26 checks a year.  Companies often state income in the amount that the company will pay an employee per paycheck.

Finding and Verifying Email Addresses

Finding Email Addresses

A simple way to find an email address, put the name of the person and the domain name of the company in a search engine.  “email * * companyname.com”  *.edu, *.gov, *.net, *.com, *.org

Example: “First Name, Last Name ** examplecompany.com”

Verifying Email Addresses

Sometimes I find that I have an email address, but I am not certain that the email address is correct.  I could just try sending an email to the email address to see if I get a bounce back on the email.  However, some domains have a catchall feature where all the incorrectly addressed emails are held.  I may not get a bounce back and will have no way of knowing whether the email address is incorrect.  I have found this website helpful for confirming email addresses:

Follow this link:  Email Verifier.

The Power of Social Media for Employment Vetting

The Power of Social Media for Employment Vetting: Vetting means to investigate a person’s background thoroughly to decide if the person is a right fit for a job.

Yes, vetting goes two ways.  Employers can research applicants on social media.  Applicants can research employers and their companies on social media.

Some of the places to learn more about people include these websites:

  • LinkedIn
  • Facebook
  • Pinterest
  • Twitter
  • Flickr
  • Tumblr
  • WordPress
  • Blogger
  • Quora
  • YouTube
  • Reddit
  1. Stay positive in your comments.
  2. Stay away from subjects like race, religion, politics, or sex.
  3. Avoid the social sites when you are tired, grumpy, drinking, or any condition that might lead you to say things that can create controversy.
  4. Stay away from online discussions that are argumentative.

Social media is a real asset for promoting your career and your business.  Plan what you are gong to write.  Use good spelling and grammar.  Have a purpose to what you are writing.  Ask yourself, “What do I hope to do by saying this?”  Polish your personal profile to create the reputation you want to have.

When you are vetting other people, look at what you are reading in context.  If a person makes a joke on Facebook, the context might be right.  It is less appropriate for a person to make a joke on a LinkedIn profile.

6 Ways to Test Drive a New Job Before You Commit

Here are six tips to help you try out a new job.

See how jobs are working for other people. During a terrific vacation in Kona, Hawaii, my wife and    spent a day on the beach at the King Kamehameha Hotel. During the day, I bought lunch at a beachside sandwich stand. Later that year, my wife and I attended a comedy club near our home in Sacramento. Prior to the show, I chatted with the owner of the club, who told me that he owned a sandwich shop on the beach in Kona. His sandwich shop was the same place where I had bought lunch a few months before. The coincidence was interesting. However, what I found more interesting is that this man had success at finding things that he enjoyed doing in places that enjoyed traveling. He had a knack for starting low-cost operations that involved things he really enjoyed. He turned the things he loved to do into businesses.

Try taking vacation days to research your job. Before I got into the recruiting industry, I took a couple of vacation days and spent a day in the office of two recruiting firms. I learned that what the people were doing in these companies were things that I could do. One of the recruiters had the same background that I had. Seeing the similarity of his experience and my experience, I was able to know that my skills crossed over to the job of a recruiter. This type of work-with research is a customary practice.

You might consider an internship. Before signing up for an internship, find out the purpose of the role. If you see that the internship teaches you things that help you learn about types of jobs or prepares you for a job. During the internship, you can learn if that type of job is right for you.

For questions about compensation for internships see
https://www.dol.gov/agencies/whd/fact-sheets/71-flsa-internships

Volunteer work actually can lead to a job. Community service organizations, churches, hospitals, and schools are wonderful places to look for volunteer opportunities. I have an in-law who started working in a volunteer program a couple of days a week. She enjoyed what she was doing. She enjoyed working with the people. She enjoyed what the organization did. There was some magic in the connection and the volunteer project turned into a paying job.

Some companies pay people for project or consulting work. These types of jobs work great with companies that allow people to work from home. Freelance writers, programmers, accountants, researchers, and other skilled professionals find that this type of work through Internet search or through direct referral from other professionals. These types of jobs are great for deciding what you might want to do long-term.

Temporary to permanent is a fantastic way for people to find and test all types of jobs. I hired two temporary clerical employees who worked for me for over five years. Recent college graduates find that temporary to permanent is a wonderful way to break into an industry.

The Biggest Job Hunting Mistake You Can Make Is Not Trying.

Hunting for jobs take a lot of work. It is easy to let up and take your search lightly. Finding a job is like building a business. Even when business is slow you can make preparations for when business will return. Here are some things you can do during a lull in activity.

1. Send a thank you note to your friends and references to thank them for their support and let them know that you remain active in your search effort.

2. Make your resume tighter. Reduce the accomplishments in older jobs and increase the list of accomplishments in recent jobs.

3. Get on your professional network and review your group memberships.

4. Build your database of company contacts. Making a direct application to an employer is far better than applying through a job board or a membership site. There is a company research page on the tab “Companies” at the top of this JayWren.com website.

5. Buy career books or get a library card and check out books that will help you hunt for a job.

6. Work on your skills.  There are YouTube videos on nearly every subject imaginable.  There are nearly 900 links and articles on this website to help you with your career.

7. Keep your chin up.  Work on your attitude through videos on YouTube.com, books, and websites.  Hunting for a job is tough work.  Be tough on yourself to work hard in your job hunt but never get down on yourself,

8. Avoid negative people.  Stay in touch with people who always have a positive attitude and who will urge you to stay focused.

9. You are your greatest asset.  Eat healthy.  Get daily exercise,

10. Remember that tough times pass.  You may just need to work really hard to move through them.

The 30-60-90-Day Plan for Jobs and Job Interviews

Before you go to a job interview, put together a 30-60-90-day plan.

You can write the presentation in Word or PowerPoint.

Some people use Excel.   If you can keep the presentation to two or three columns, you might use Excel.  From what I have seen, people load Excel with so many columns and rows that the audience has trouble understanding the presentation.

With a 30-60-90-day plan, you can do three things.

When interviewing, you can use your plan to see whether your plans fit the company and whether the company fits you as a person.

You can show the hiring company that you are right for the job.

When you start, you can begin with a head start at your new job.

In the first thirty days, you need to learn the job.

If you have experience, you might be able to assume full responsibility in 90 minutes.   If you are a trainee in an entry-level job, your first week to thirty days is training.

Even if you are able to step right into a job, you will need to learn a great deal.  Get to know the other employees.  Immerse yourself in the company culture.  You will find new systems and that the new company does things differently.  A good way to start your new job is to become a sponge.

  1. Ask questions.
  2. Listen to what everyone has to say.
  3. Read all the company material on your responsibility.
  4. Keep all the material you receive.  You may need it later.
  5. Ask your supervisor how you can work together.
  6. Discuss with your supervisor how the company fits together as a culture and as an organization.

A dangerous pitfall for experienced people is to do things the way they did them at their former employer.

Treat each task as though it is new. Ask yourself whether you know how to do your new job or whether you are doing what you did at your old company.  If the two are different, you can fail to do your new job well.

After the first thirty days, you should work with more freedom.

Your confidence and comfort are higher.  When you speak with your supervisor, discuss your activities and plans.  Ask your supervisor for feedback on your priorities.  If there are things that you need to have finished during your first thirty days on the job, add those things to your daily schedule to get them done as quickly as possible.  Show your supervisor how you are tracking on the things you are doing.

After sixty days on the job, you are working independently.

Your work is up-to-date.  You have successes you can show your supervisor.  You have scheduled your activities into the weeks and months ahead.

In your 30-60-90-day job interview presentation, you can show a list of things you will have completed during the first ninety days.

After ninety days, your skills and knowledge are high.  You can add a matrix to your presentation to show how you will manage your job and future projects beyond the first ninety days.

SWOT SUCCESS ANALYSIS

STRENGTHS

WEAKNESSES

OPPORTUNITIES

THREATS

If plan with this amount of detail, you will learn whether the job is correct for you. You will show the hiring company that you are right for the job. When you start to work at the new company, you have a head start.

19 Top Job Interview Questions

19 Top Job Interview Questions

You can never know what questions an interviewer will ask you. However, here are some of the more popular questions.

  1. Why are you leaving your current job?
  2. What is your greatest achievement?
  3. Who was the best supervisor you have ever had?
  4. Who was the worst supervisor you ever had.
  5. What makes you the best person for the job?
  6. What is your greatest strength?
  7. What is your greatest weakness?
  8. What are your long-term goals?
  9. What do you plan to do the first 90 days on the job?
  10. What do you do to grow professionally?
  11. What qualities to you seek in building a team?
  12. What are your career passions?
  13. What did you want to become when you were a kid?
  14. What is your typical day?
  15. What is your greatest failure and what did it teach you?
  16. Have you ever told a lie?
  17. Whom do you most admire?
  18. What is the most difficult problem you ever had to handle and what did you do handle to the problem?
  19. Where did your parents work?

Add to these questions some other questions to ask yourself some questions before you go to the interview.
The first questions are the things you will do for the hiring company.

  1. What five things you will do for the company the first 30 days on the job?
  2. What five things you will do for the company the first 60 days on the job?
  3. What five things you will do for the company the first 90 days on the job?

The next questions are how your professional goals will do for the company.

  1. What are your short-term professional goals that match the short-term company goals?
  2. What are your long-term professional goals that match the long-term company goals?
  3. What goals do you have that can create innovation at the hiring company?
  4. What professional development goals do you have that will make you more effective for the company over time?

The next questions are what you want to work for this company.

  1. What do you think of the company’s products?
  2. What do you think of the job place?
  3. What do you think of the company’s mission statement?
  4. What do you think of the company’s business sector?

Writing out these questions and writing out your answers will help you be ready to show the hiring manager how you are the best person for the job.

Turn Job Shopping into Job Hunting

Turn Job Shopping into Job Hunting

“I must create a System, or be enslav’d by another Man’s.”  -William Blake

Shoppers buy products that are easy to find and are popular with other shoppers.  When I go to the supermarket, I shop.  I buy the things that the store has on hand.

The people who buy products for resale decide what products to buy based on the amount of profit in a product and how quickly a product sells.  If a buyer invests in a product that sells for a 50 percent profit and takes six months to sell, the buyer might consider the product a good investment.  If the product sells for a 1% profit and take six months to sell, the buyer might consider the product a risky investment.  On the other hand, if the buyer invests in a product that returns a 1% profit and sells in one week for weeks on end, the buyer will more likely see that product as a lower risk.  The buyer can sell that product four times before the bill comes due from the supplier.

The less space a product takes on the shelf is also important.  Retailers try to make the most profit possible per square foot.

The place where the retailer is most likely to sell the most products is at the checkout stand.  The simple reason is that everyone must go through the checkout aisle to buy any products.

Chewing gum, mints, and popular magazines take little space, sell very quickly, and get the premium spot in retail stores.  Retailers place these products at the checkout stand where every customer must go before leaving with any purchases.

So when I go shopping, I am buying things that buyers consider a good investment.  In most cases, shopping satisfies all my needs and wants.

When I hunt for a product, I take my efforts to a higher level.  I want something that buyers may not consider a good investment and do not regularly stock.

Buyers value customers as much as they value profit on an individual product.  I moved to Sacramento from Houston.  While living in Houston, I developed a taste for Tab colas.  When I moved to Sacramento, I discovered that most retailers do not even carry Tab and that the bottler shipped Tab only in six-packs and not in twelve-packs.  The price of a six-pack of Tab was the same as the price of a twelve-pack of Coca-Cola.

To get all this information, I had to do some hunting.  I spoke with the store manager at the Raley’s market where my wife and I regularly shop.  I called the buyer at the Raley’s headquarters.  I called the vice president of sales at the bottling company that made the Tab.

I became a product hunter.  The bottling company agreed to bill the store where I bought Tab the twelve-pack price for two six-packs of Tab.  The store began to stock Tab, which invariably sold out as soon as the product came in.  In response to the out of stocks, the store began to keep a back room stock for me to pick up when I was in the store.

Retail shopping and job shopping are similar.  Job shoppers go to the regular places everyone shops for jobs.

  1. Job boards
  2. Corporate Recruiters
  3. Company websites
  4. Current contacts in their networks

Job shoppers find the jobs that hiring companies promote the highest.  Job shopping may fit your needs.  You may find that you can pick from a variety of jobs.

However, you may not want to settle for what you find from job shopping.  Just as I found when I moved from Houston to Sacramento and attempted to buy Tab Colas, you may need to go to the job sources to get the job for you.  You may need to become a job hunter.

A job hunter decides what to hunt for and where to find it.  If a job hunter wants to work as an aviation mechanic, the job hunter goes to an airport or airplane factory.

Job hunters decide what concessions or compromises to make.  A job hunter who is willing to live anywhere will have more places to apply for a job.  Job hunters who accept contract, full-time, part-time, or temporary work increase the number of jobs for which they can apply.

Job hunters take a direct approach to get a job with a specific company.

  1. They create or expand their list of contacts who work for the company or have worked for the company.
  2. This list has no value if job hunters do not use them.  Job hunters introduce themselves or ask other people to introduce them to people who work for the company.
  3. Through these introductions, job hunters build professional relationships who can help them know more people at the company.
  4. They work with these relationships to get recommendations for the job they are seeking.

Building relationships in job hunting takes time.  Some trails lead nowhere.  Job hunters track more than one opportunity at a time.

Job hunters know that no matter how many relationships they make at a company, pursuing a career at that company may just never happen.

  1. Yet there are always other companies and realizing when a trail is a dead-end is discouraging but helpful information.
  2. Relationships at a company along a dead-end trail are sometimes the relationships who lead to the next opportunity.
  3. Job hunters look for opportunities within opportunities.  As their contact list grows, they look for overlaps in connections.  A person who cannot help them can connect them with the person who can.

Job hunters take action.

  1. Job hunters call people.  If a job hunter needs to speak with someone, the job hunter picks up the phone and calls that person.
  2. Job shoppers send emails asking people to call them.
  3. Job shoppers are passive.  They feel no need to be resourceful.
  4. Job hunters are fearless and aggressive.  They do not ask other people to take action.  Job hunters act.

Not everyone needs to become a job hunter.  The role does not fit everyone.  However, there is a whole world of opportunity that exists only for the job hunters.

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