4 Interview Basics

Dress in business attire.  Standard business attire includes a dark-gray or navy-blue suit or skirt and jacket, a white shirt or blouse, and black shoes. Wear those things to your interviews.  If you are interviewing with people who wear casual clothes to work, they will not fault you on your attire. However, if you go into an office where everyone wears business attire, and you are wearing jeans, you will probably have eliminated yourself from consideration for the job.

Interact and observe.  Whenever you enter a place where you are interviewing, you are under everyone’s eye, whether by design or incidentally. Be patient, thoughtful, courteous, and personable with the people you meet. Be confident and natural.  Breathe in the ambience of the environment. What do you see on the walls and around the offices? Is this a place where you want to be each day? Putting yourself in this frame of mind will help you be alert and learn and be proactive in your meetings.

Move forward.  As you meet people and as you make your way through offices, face the direction you are doing. Move towards people as you meet them and extend your hand.  There only one handshake. Firmly, briefly grasp the other person’s hand as you look them in the eye, and remembering to say the person’s name, say “Betty/Bill, very nice to meet you.  Thank you for meeting with me.”

Be prepared.  Prepare your agenda and use it. Give each interviewer a copy of the material you would like to cover: an outline of your questions, accomplishments, and what you can do for the company.

“The World’s Most Noble Headhunter”

Say Nice Things About Yourself.

Say Nice Things About Yourself.

In an earlier post about effective communications, I discussed the importance of positive direction.  Only tell people what you want them to do.

People remember what you tell them.  When speaking about yourself, if you can not say anything nice, it is probably better to say nothing at all.

The most common example of keeping comments about yourself positive is the advice on handling the interview question regarding your greatest weakness.  The conventional advice is to give a positive that you may need to reign in a bit.  For example, when someone says that is your greatest weakness, you might say you can get a little impatient with people who are giving less than 100 percent of their effort.   Then you can go on to say that you have learned to use that trait as a management tool to provide direction to under performers.

Also, begin to see yourself as a person who is interested in continually extending your skills and knowledge.  Keep a self-improvement program in progress and discuss this program with people who share your interests.

When I worked at Procter & Gamble, I joined a local Toastmasters group that met for breakfast once a week.  Each week a couple of the members would speak.

I signed up for the Toastmasters meetings just out of curiosity, but the fact that I was participating in a self-improvement program got a lot of play within Procter & Gamble.

Some of the things that I have more read recently include the following, more challenging books and manuals.

  • James Joyce: Ulysses
  • Homer: The Odyssey
  • Edward Gibbon: The Decline and Fall of the Roman Empire
  • Alan Roth: The Rise and Fall of the Ottoman Empire
  • Lisa Sabin-Wilson, et al: WordPress 8 Books in 1
  • Thomas Cahill: How The Irish Saved Civilization: The Untold Story of Ireland’s Heroic Role from the Fall of Rome to the Rise of Medieval Europe
  • Steven M. Schafer: HTML, XHTML, and CSS
  • William Faulkner: The Sound and the Fury, As I Lay Dying, Light in August (1932), Absalom, Absalom!, The Hamlet, The Town, The Mansion, and others

During a period when I spent a lot of time on an exercise bike, I found that audio tapes were great for learning new ideas and concepts.  I completed following audio series and others:

  • Forty-eight-hour diplomatic series for French studies
  • Zig Ziglar:  See You at the Top and Secrets of Closing the Sale
  • Tony Robbins series Personal Power

Podcasts are easy to find and many are free.  NPR has a nice library of podcasts including The Ted Hour.  There are countless other podcasts.  I have also found do it yourself training very helpful.

I began studying website development on W3Schools.com and still find that website handy for website development reference help.  I completed the New Boston series on Javascript and have completed around sixty of the New Boston series on PHP.  You can find the series on YouTube.com.

There is new group of writers I follow.  The philosophy of these writers is that less is more through nutrition and better life choices:  Mark Sisson, Leo Babauta, Tim Ferris, and others.

It is better to discuss areas of self-improvement as attempts to become more effective than examples of your overcoming your shortcomings.  Any mention of your shortcomings may work against you in the future.

During an interview for a promotion at Polaroid Corporation, the supervisor conducting the interview asked if I had any weaknesses.  I told him that I conscientiously had to focus in on conversations when people were telling me things that I already knew.

I received the promotion.

About a year later, the One Step Camera™ sales had begun to falter through a worldwide inventory glut, and this manager was under a lot of pressure.  During a conversation on sales in my area, he asked me if my inability to concentrate might be contributing to the sales progress of my team.

The manager had drawn on what I thought was an incidental comment I made about how I dealt with long, boring conversations to bore in on issues with my team’s performance that were in reality consistent with the company’s worldwide performance.

I told my manager that I certainly remembered making that comment, but that I was paying attention to him now.  Then I laid out for him my strategies going forward.

So say nice things about yourself.  You do not need to brag.  Just keep it positive.

Prepare for Interview Questions!

The more difficult interview questions are also the more common questions interviewers ask.

Preparing for these questions can help you in a number of ways.

  • Make you more comfortable when interviewers ask the questions
  • Help you anticipate what you need to know and perhaps need to  research further
  • Enable you to review your career highlights and your career challenges from an interviewer’s point of view

During my sales training at Procter & Gamble, I learned to anticipate a buyer’s objections and research and prepare my answers.  Preparing for interview questions works much the same way.

“The World’s Most Noble Headhunter”

How to Receive Job-Winning Reference Checks

Hiring companies will very likely check references as part of your employment process.   You can help your references with information that will make them more comfortable, more positive, and be better prepared to take the call.

Provide them with the following information.

  • The name of the person who will be calling
  • The responsibility of the person who will be calling
  • Some background information on the reference checker
  • Information about the company to which you are applying
  • A description of the responsibilities of the job for which you will be applying
  • A review of the things you have accomplished that make you qualified for the job
  • An understanding of your sincere interest in getting this job

The person acting as your reference is doing you a favor.  They are devoting their time and perhaps experiencing a bit of pressure in going through the process of discussing information about you with a third-party.

So make certain that you express your gratitude for the help your references are giving you.  You might send your references a thank you note for agreeing to help you, even before they receive the call from the hiring company.

All of these things work to your advantage.  With your help, your references who are likely to be enthusiastic, credible, and persuasive about your qualifications for and your interests in the job for which you are applying.

Build a Powerhouse Reference List As Part of Building Your Professional Network

It seems that most people think of creating a reference list when a hiring manager requests to see one.

Another approach is simply to mention to people with whom you seem to bond that at some point you, should you need a reference, you would appreciate the person helping you.  At the same time, let the person know that you are available to assist them whenever needed.  Then, when the time comes, you can feel very confident in having people who will speak very positively about your character and your work.  Building a reference list becomes simply an element of building your professional network.

Since different hiring managers have different ideas as to the types of people they want to contact, you can find that you feel real pressure to tailor your list to a hiring manager’s request.  Instead of being pressed and struggling to build out a list of references at the time that the hiring manager requests the list, you might have dozens of people you can easily contact through your established agreements.

When the time comes to submit your references, you simply open up the directory of professional network and select the people who will work best. Before submitting the reference’s name, simply draw from the contact information in your directory to contact that person, get up to speed with them and ways that you might be able to help them, and let them know that they may likely receive a call from a hiring company.
Do not send references (or a cover letter as an attachment) with your resume.  You are burdening potential employers with the stress of managing extra documents they may feel they will never need.

Life is easy.  A little planning can help make it even easier.  Build your reference list as you make new connections.

Great Grammar is So Easy to Practice and So Rewarding for Those Who Do

Great Grammar is So Easy to Practice and So Rewarding for Those Who Do.

Little grammatical mistakes are so easy to make and can be so costly to the speaker or writer when those mistakes come to represent a person’s professional profile.

The purpose of this article is to highlight words that mask speaking and writing errors.

When speaking, there is no technology to aid us. We either choose the correct words, or we do not.

With today’s technology, writers have help in proofreading documents before publishing or emailing them. On the other side, writers have the disadvantage of having their grammatical errors highlighted in the document when the reader opens it. Using technology to proofread and improve the quality of your writing is so easy to do. Failing to use that technology can make you look sloppy, uneducated, unintelligent, and your document may disappear into the reader’s deleted folder.

Easy Steps to Great Grammar

All skills take initial development to acquire and regular practice to maintain. To acquire and strengthen your grammar is easy with the free online resources like this very website and others that provide ideas on becoming more successful in business or any other public setting today.

Developing great grammar does not have to be complicated. I have avoided using grammatical terminology in this article. I want the focus to be on words that mask errors.

Using the same process of simply becoming familiar with words that mask mistakes can help you keep the development of your grammatical skills simple. Unless you plan to teach grammar or find intrinsic value in developing a broader vocabulary in grammar, you might just ignore the grammatical terms in any article or textbook and focus on the examples that you find in the resources you are using.

Speaking with Grammatical Accuracy

To use accurate grammar in speaking, there is just one area of development: word selection. The speaker simply needs to know which words are correct to express an idea.

Again, the most effective and fastest way to develop accurate word selection is to highlight mistakes that occur most often. I am going to label this frequently made grammatical error “the ESPN Too©.”  Half the American sports commentators on live broadcasts make this simple grammatical error during on a regular basis. Just putting them in the situation of having to choose the correct use of the words “between” or “among” as well as the words that follow those two words, and the sports commentators will make the incorrect choices. Frankly, these sportscasters are not alone.

The words “between” and “among” are doubly confusing in terms of which words follow them and which of the two words to use in which situation.

The word “between” indicates that the matter is between two people. The word “among” indicates that the matter is among three or more people.

Try to remember that the words that follow the word “between” are the words “him, her, and me.”

The words that follow the word “among” are the words “him,” “her,” “me,” “themselves,” and “ourselves”

As awkward and as subliterate as the following statements may appear, these statements are grammatically correct:

  1. “This matter is between him and her.”
  2. “This matter is among her, him, and me.”
  3. “The team members want to keep the secret among themselves.”

Comparisons: Words with two Syllables

To create comparisons with one-syllable and two-syllable-words, add “er” or “est to the end of the word. Here are examples.

  1. This car is fast. This second car is faster. The third car is fastest.
  2. This flower is pretty. These flowers are prettier. Of all the flowers, these flowers are the prettiest.

Comparisons Words with Three or More Syllables

To create comparisons with words with three or more syllables, use the words “more” and “most” in front of the word used for comparison. This English professor is intelligent. The math professor is more intelligent. The music professor is the most intelligent of the three professors.

Writing with Grammatical Accuracy

Developing writing skills that contain great grammar is different from developing speaking skills that contain great grammar. However, writing complicates word selection with the issue of similar sounding words: Affect / Effect, Break / Brake, Capital / Capitol, Compliment / Complement, Desert / Dessert, Guest / Guessed
Heard / Herd, Illusion / Allusion, New / Knew, Principle / Principal, Rain / Reign, and so forth.

Rather than trying to learn every set of similar sounding words you can find in English (English language is redundant.), you might just become aware of your own tendencies in word selection. For reason, I developed the habit of adding a syllable to the spelling the of word “athlete.” I intuitively tend to type the word “ath-e-lete.” So, I try to watch for that type of error in my writing.

Avoiding Apostrophes

Writers enjoy using an informal style and will use apostrophes to replace letters as part of that style of writing. However, this practice can mask writing mistakes.
One of the most common instances of apostrophes creating confusion and masking writing errors comes when a writer is trying to choose whether to use “its” or “it’s.”

Forget about learning the grammar as to which words to choose. Just try to stay away from using apostrophes to replace letters. Business writing is not informal anyway.

So, try this method. Just type, “It is.” If the two words “it is” do not express what you are trying to express, then the word “its” is the correct word to use between the choices of “its” or “it’s”. Does that make sense?

Having to focus on whether you should type “there, their, or they’re,” you can reduce the risk of errors creeping into your writing with the statement, “They are.”

Your quick wit indicates that you are smart.

Learning as a Lifestyle

I continue to read articles on basic grammar and watch for my own mental blocks that can mask errors in grammar. Speaking and writing correctly is critical to the success of anyone’s career. Practicing great grammar is so easy to do and so rewarding.

The Most Important Interview Question You Will Ever Be Asked

The Most Important Interview Question You Will Ever Be Asked

I have read that the most important interview question you will ever be asked is what is your greatest accomplishment.

To me that is akin to someone’s idea of what is Mozart’s greatest work and Babe Ruth’s greatest game. Each person will have his or own idea of greatest anything. The most important part of interview preparation is to check your accomplishments along with a great deal of other material before going into an interview.

Then take a deep breath and be flexible. Interviews are like major league baseball. Who knows what pitch is coming next? Hopefully it is not a wild fast ball going straight to the ear hole in your helmet. Often the pitcher does not know where the next pitch is going until it gets there. So prepare. Take a deep breath. Stay loose. Trust yourself.

Be extraordinary: you will do a great job!

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7 Simple Steps for Creating a Presentation for Any Situation

When I worked at Procter & Gamble, I took a sales training course that included a presentation model that works for any situation.  Procter & Gamble titled the model the 5-Steps to persuasive selling. Xerox had actually developed the original course as the 7-steps to professional selling (PSS).

Let’s say that tomorrow you have a meeting. This meeting could be a job interview. The meeting might be with your board of directors to discuss a new direction for your company.

Here how the process works.

PREPARE FOR THE MEETING
The night before your meeting, you review the material you will present. You might have a few notes on your laptop or you might have a slide presentation. The important thing is that you have prepared what you will need for this meeting.

SUMMARIZE THE SITUATION.
When your turn to present material begins, you greet the person or people in the room. Perhaps thank them for meeting with you. During this part of the presentation, you introduce your subject. Your audience has a certain need or problem, for which you have a solution. The subject of your presentation is a summary of the need or needs they have. You might provide them with some additional information on your subject. While you want to gain acceptance of the ideas you are presenting, the most important thing is to demonstrate that you have their interest foremost. You are there to help them.

STATE THE IDEA.
In a brief, easy-to-understand statement, you give a recommendation for a solution to their need. Allow your audience to participate. Ask questions. They may have objections to your idea. Let them get comfortable by raising objections. Treat the objections as questions and provide answers.

EXPLAIN HOW IT WORKS.
You might provide a schedule of events, prices, and who will do what. Help your audience see that your plan is thorough. Give them the details they need to know. Help them be comfortable that they can trust that your plan will accomplish the goals you have established.

REINFORCE KEY BENEFITS
“Sell the sizzle, not the steak.” This part should have no more than three statements as to how your plan gives your audience the benefits of solving their problems. Keep it brief.

SUGGEST EASY NEXT STEPS.
This is the close. This is where you request approval of your plan. I recommend that you layout easy steps that may provide options, and do a trial close on an assumptive choice.   For example, you might say, “Should we start to work this afternoon or first thing tomorrow?”

FOLLOW UP
This part may require a little bit of discipline. When you have left your meeting, you should do a personal review of the meeting. Review any notes you have taken. Write follow up correspondence. Schedule the next steps you need to take. Notify others who might be involved of what you accomplished in the meeting and what they can expect going forward.

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