Dealing with an angry boss is a skill that every great manager must develop. Even the best bosses will eventually find themselves frustrated with something that you have done. Here are some tips that have worked for me.
- Listen to what your boss has to say about the problem.
Let them air out their feelings. This way of listening will help your boss know that you want to see things from their point of view. You might even say that if you standing where your boss is standing, you would feel the same way. Most importantly, letting them know that doing things the way that they want them done is important to you. You might develop some phrases that help you deal with an angry boss. “I understand.” “Yes, I can your point.” “I regret that I overlooked that detail.”
Acknowledging your boss’s point of view is a good way to help you bond with your boss.
- State that you want to learn from the situation to make sure that you do things differently in the future.
Everyone makes mistakes. Successful people do not repeat them. If there are many details in the information your boss is giving you, you might consider making notes.
If your boss wants things done differently than your company policy directs you, let your boss finish telling you how they want things done. Then you might say that you will follow their direction yet that had followed the company prescribed procedure.
Thank your boss for taking time to call the situation to your attention and assure them that you will not let the mistake happen again.
- Solve the problem immediately.
Nothing is more frustrating for an angry boss that to find greater frustration when someone does not take action on the situation caused the person’s frustration. If the problem is something that was part of a major project and is not something that you can mend or correct on future projects, let your boss know that if you had it to do over again, you hope that you would have handled things differently.
Image: Adrian Paine/Flickr
Landing a job with your elevator pitch takes preparation. Before you go to an interview, you should script and practice a brief presentation to discuss why the company should hire you.
Your elevator pitch should cover three points.
State the objective of the job.
Before you go to an interview, study the job …Continue reading.
For business and career, here are 9 Ways to Increase Your Network Connections.
1. Shopping for LinkedIn Groups
The way to pick LinkedIn Groups is to select groups based on your business and career needs.
Some groups are great for creating many connections. If you …Continue reading.
Why should we hire you and not one of the other candidates?
This interview question is one of the many scripted interview questions that challenge your ability to think on the spot.
You do not know anything about the other candidates. Therefore, you need to focus the answer on yourself. Some people focus …Continue reading.
“Success is not final, failure is not fatal: it is the courage to continue that counts.” Winston Churchill
This quote is more than good advice. It is a way of living a successful life.
Success is not final.
Even repeating our actions does not guarantee success. As our circumstances change, the actions we …Continue reading.
The best words for your cover letter and resume are words that will get you an interview. A hiring manager or a recruiter spends just seconds reading either one. The cover letter is usually an email. Often, the hiring manager will decide to read your résumé based on the keywords (names of …Continue reading.
Under the category of job search technology, I learned today that Microsoft makes more money from Samsung than from Skype, Windows Phone, and Xbox combined – Quartz.
Do you love your Android phone for its open-source technology based on Google engineering? There is more Microsoft in the Android phone than I ever imagined.
Top 10 Cities and States for Job Growth: Riverside, CA and San Francisco, CA led the list on the W.P. Carey School of Business top ten cities for job growth. See the other cities and the top 10 states for non-agricultural job growth at Continue reading.
I find good information researching reddit for jobs and career advice.
Despite its quirky, nerdy, and sometimes control-freak guidelines, its funky old school layout of aggregated links, and its occasional profane, immature member posts, reddit.com has some of the most useful forums on the Internet.
For those …Continue reading.
Advice on how to give notice can help you transition with less stress and start your new job with a fresh attitude.
You have an offer. You have accepted the offer. Now is the time for you to resign. You want to show up at your new job rested and ready to work. …Continue reading.